Fancy Agate Small M-Seal Tree for self healing

At Crystal Wale, customer satisfaction is important to us. However, to maintain quality and authenticity, we have a strict return policy in place.

✅ Returns are accepted within 5 days of delivery.
✅ The product must be returned in its original condition, without any damage or signs of use.
✅ All packaging materials including the brochure, authenticity card, thank you card, and any other included items must be returned along with the product.

📦 If any of these items are missing, damaged, or if the product is not in its original condition, the return request will be rejected and no refund will be processed.

💸 A ₹200 deduction will be made from the refund amount to cover shipping and handling charges.

We appreciate your understanding and cooperation in helping us maintain the quality of service we aim to deliver. 🙏

At Crystal Wale, we ensure your crystals are delivered safely and on time.

✅ All orders are dispatched within 1–2 business days after payment confirmation.
✅ We ship across India using trusted courier services for secure and timely delivery.
✅ Delivery typically takes 3–7 working days, depending on your location.
✅ You will receive a tracking link via email or WhatsApp once your order is shipped.

📦 All products are carefully packed using protective materials to avoid damage during transit.

📸 Important Note:

Please record a video while opening your package.
This video is mandatory for any damage, missing product, or replacement claims. It helps us ensure quick and fair resolution.